Privacy Policy

1. Legal Status & Scope

This Privacy Policy governs the collection, use, disclosure, and protection of information by Pramridhami Kitchen (“Company,” “we,” “our,” or “us”) in connection with its Bulk Meal Service Chennai, corporate catering, subscription meal box services, and related business operations.

This Policy applies to corporate clients, hostel/PG operators, vendors, business partners, website visitors, and any entity engaging with our services.

2. Compliance With Applicable Laws

We process data in accordance with applicable Indian laws, including but not limited to:

• Information Technology Act, 2000

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

• Digital Personal Data Protection Act, 2023 (as applicable)

3. Categories of Information Collected

We may collect and process the following categories of information:

3.1 Business & Contact Information

• Company/Organization name

• Authorized representative name

• Designation

• Phone number

• Email address

• Billing and delivery address

3.2 Financial & Tax Information

• GST number

• PAN (if required for compliance)

• Bank account details for transactions

• Invoice and payment records

3.3 Operational Information

• Order quantities and preferences

• Subscription details

• Delivery schedules

• Communication records

We do not intentionally collect sensitive personal data unless required for lawful contractual purposes.

4. Lawful Basis for Processing

We process information based on:

• Performance of contractual obligations

• Legal compliance requirements

• Legitimate business interests

• Client consent (where applicable)

Failure to provide required information may result in inability to provide services.

5. Purpose of Data Processing

Information is processed strictly for:

• Execution of bulk and corporate food supply contracts

• Order fulfillment and logistics coordination

• Billing, taxation, and statutory compliance

• Business communication and service updates

• Internal auditing and record keeping

• Legal enforcement and dispute resolution

We do not sell, lease, or commercially exploit client data.

6. Data Sharing & Disclosure

Information may be disclosed only:

• To authorized employees and staff on a need-to-know basis

• To logistics/delivery partners for operational execution

• To accountants, auditors, or legal advisors

• To regulatory authorities when legally mandated

• Pursuant to court orders or lawful investigations

All disclosures are limited to the minimum necessary information.

7. Data Security Measures

We implement reasonable security practices, including:

• Restricted access controls

• Secure storage of physical documents

• Password-protected digital records

• Periodic review of data access

However, no system can guarantee absolute security, and transmission of information is at the client’s own risk.

8. Data Retention Policy

We retain business and financial records:

• For the duration of contractual engagement

• As required under taxation and statutory laws

• For dispute resolution and enforcement purposes

Data no longer required will be securely deleted or archived.

9. Client Rights

Subject to applicable law, clients may request:

• Access to their stored information

• Correction of inaccurate data

• Withdrawal of consent (where applicable)

• Deletion of data, subject to statutory retention requirements

Requests must be submitted in writing to the contact details below.

10. Website & Cookies (If Applicable)

If our website uses cookies or analytics tools, such data is used solely for:

• Improving user experience

• Monitoring website performance

• Business analytics

Users may disable cookies via browser settings.

11. Limitation of Liability

To the maximum extent permitted by law, Pramridhami Kitchen shall not be liable for:

• Unauthorized access beyond reasonable security measures

• Third-party breaches beyond our control

• Indirect or consequential damages arising from data incidents

Liability, if any, shall be limited to the value of the relevant service contract.

12. Cross-Border Data Transfer

We do not intentionally transfer data outside India unless required for operational or compliance purposes, and such transfer shall comply with applicable law.

13. Amendments

We reserve the right to amend this Privacy Policy at any time. Updated versions shall be published with a revised effective date.

Continued engagement with our services constitutes acceptance of the updated Policy.

14. Contact for Privacy Matters

Pramridhami Kitchen
Kottivakkam, Chennai, Tamil Nadu, India
Email: pramridhami@gmail.com
Phone: 7358645602